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Water Heater Repair in Omaha, NE

Tell us what your water heater is doing, and a licensed contractor who covers Douglas County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
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Douglas County winters push your water heater hard

Groundwater coming into your house is cold for eight months of the year, October through May, and on the nights that drop near 17°F your water heater has to work harder to make up the difference. The burner or the heating element runs longer and more often just to hold the tank at temperature. That extra runtime wears on the thermostat and the heating element in an electric unit, or the burner assembly and thermocouple in a gas one, and those parts tend to fail right in the stretch of the year you need hot water most.

Power is part of it too. A quarter of Nebraska households went at least a day without power in 2024, and the county has seen 19 winter storms and 138 damaging wind events over the past ten years. A gas water heater with a standing pilot will keep working through an outage, but most newer units need electricity to ignite, and when the power comes back some don't restart on their own. If your water is running cold after a storm, that may be all it is.

17°F
the average winter night, and colder incoming water means longer heating
8 months
October through May, the months homes here need heat
25%
of Nebraska households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
Isometric cutaway illustration of a small house showing interior rooms with beds, sofa, sink and bathtub, and a cylindrical water heater connected to pipes and a flue pipe passing through the dark shingled roof.
Your water heater works hardest from November through March.

NOAA nClimDiv, 1991–2020 normals

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A new water heater would cut about $60 a year off hot water for a typical Nebraska home.

  • A heat pump water heater$110 a year
  • A new high-efficiency gas water heater$130 a year
  • An older gas water heater$190 a year

Estimates for a typical Nebraska home, compared with an older unit built to the federal minimum, from EIA household energy data and Nebraska fuel prices. Your home will differ.

Repair makes sense when an element, thermostat or gas valve has failed.

Replacement makes sense when the tank itself is leaking.

Why is my water heater leaking from the bottom?
The most common reason is that the tank itself has rusted through from the inside and is starting to fail. Sediment builds up at the bottom of the tank over the years, and once it corrodes a hole in the steel, water finds its way out. Loose fittings, a leaking drain valve, or a failed temperature and pressure relief valve can also cause water to pool underneath. A contractor can check whether the leak is coming from the tank itself or from something around it that can actually be fixed.
Why won't the pilot light on my water heater stay lit?
This usually means the thermocouple has worn out and can no longer sense that the pilot is burning, so the gas valve shuts it off. A dirty or clogged pilot orifice can cause the same problem by keeping the flame too weak to hold the thermocouple's signal. Drafts near the water heater can also blow the pilot out repeatedly. A contractor can test the thermocouple and clean or replace the parts causing the shutoff.
Can a tankless water heater be repaired?
Yes, most tankless water heater problems can be repaired rather than requiring a full replacement. Common issues include a clogged inlet filter, mineral buildup on the heat exchanger, a failed igniter, or an error code pointing to a specific sensor. A contractor can diagnose which part is causing the trouble and repair or replace just that component in most cases.